Thursday, January 04, 2007

Stress relief

Today was a bloody busy day as I was scheduled to deliver a small contract.
I ended up nibbling on some crumbly Melba toast and that was just too much for me. It's not the first time that these wonderful crackers come broken to my table. Other times, I have suffered in silence. Not this time. My cup overfloweth! I seized the box and punched in the offending URL, found the offending product and wrote an offending email (no no, I wouldn't do that. I was very polite, very... Canadian?). Anyway, I stated my problem and waited. Very soon, a nice lady answered back with concern for my welfare, expressing regret and asking for more details, which I gladly provided.
More exchanges followed in which she explained that though they create a superior product, the delivery guys that take it from the warehouse might just be brutes. Actually, that was a good answer. I will try a different grocery store if the supplier is the issue.
That was a nice stress reliever.
The people handling complaints are bound to be compassionate, nice, polite people. I think I will keep a list of grudges handy so that when I am in a foul mood, I will get somebody nice to talk to me and put me back in a good mood. Yeah - instant friend! Forget yoga or deep breathing for quick stress relief...

1 comment:

Midnight Philosopher said...

Do I have to change my phone number, e-mail address, mailing address... :-)